3 articles in this section
‘Green’ retail – a sustainable USP
Dr. Stephan Telschow, Managing Director of GIM Gesellschaft für Innovative Marktforschung, talked to us about effective strategies and measures for retailers.
Retail Reset: From salesperson to Customer Happy Maker
Emotions – the common trigger for all types of shopper. Retail expert Katrin Gugl reveals how she increases customer loyalty with empathy and passion.